Shipping policy
1. Processing Time
All orders are processed within 1–2 business days. Orders placed after 5:00 PM will be processed the next working day.
During high-volume periods (e.g., sales, holidays), processing times may be extended slightly — but we’ll always keep you updated.
2. Shipping Rates & Delivery Times
| Destination | Method | Estimated Delivery Time | Cost |
|---|---|---|---|
| United Kingdom | Standard Shipping | 2–4 business days | £2.99 (Free for orders over £40) |
| United Kingdom | Express Shipping | 1–2 business days | £5.99 |
| Europe | Standard International | 5–9 business days | £7.99 |
| Rest of the World | Standard International | 7–14 business days | £9.99 |
Please note: All delivery timeframes are estimated and may vary due to courier delays or customs processing.
3. Order Tracking
Once your order is shipped, you’ll receive an email with a tracking number and link so you can monitor the status of your delivery.
4. Shipping Delays
We are not responsible for delays caused by:
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Incorrect or incomplete address details
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Weather disruptions or courier strikes
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Customs or import issues for international orders
If you think your parcel is delayed, contact us at Shehbazhaider.ltd@gmail.com and we’ll assist right away.
5. Lost or Stolen Packages
If tracking shows your package as delivered but you didn’t receive it:
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Please check with neighbours or your local courier
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If still not found, email us at Shehbazhaider.ltd@gmail.com within 5 days of the delivery date, and we’ll investigate